When you invest in the best, you deserve the best in return. That’s why our Abel Richard boutiques will offer white-glove services like bag cleaning, restoration, and personalization. We deeply value the people who value our brand and product, and every touchpoint of the Abel Richard experience reflects that.
OUR COMMITMENT
If a product covered by the Abel Richard Guarantee is found to have a manufacturing defect, Abel Richard will, at its discretion:
- Repair the item using original materials,
- Replace the item with a product of equivalent value, or
- Offer a credit toward a future purchase.
AFTERCARE SERVICES
Beyond the guarantee, Abel Richard offers limited care and restoration services:
- Cleaning, re-polishing, and conditioning.
- Replacement of hardware or components.
- Full restoration for heritage pieces, overseen by our ateliers.
SCOPE OF GUARANTEE
This guarantee does cover:
- Manufacturing defects in materials and workmanship for up to 2 years.
- Hardware, stitching, and functional components that fail under normal conditions of use.
- Premium materials (carbon fiber, titanium, ceramic, and leathers) that do not meet the quality standards of Abel Richard
FAQS
